Automate Customer Success
From Day One
Tuvix deploys an AI-powered Customer Success Manager that handles onboarding, monitors account health, prevents churn, and surfaces upsell opportunities — all running 24/7 in a secure cloud instance. Credit-based, no API key required.
How It Works
Three steps to your AI Customer Success Manager.
Sign Up
Create an account with Google. No API key needed — your account comes with $5 in free credits. The CSM runs on credits, so you just top up as you go.
Configure Your CSM
Complete the setup wizard — connect your customer sheet, set email preferences, define playbooks, and choose alert channels (WhatsApp, email, or browser).
Deploy & Go
Your CSM deploys in minutes to a dedicated cloud instance. It starts working immediately — onboarding new customers, scanning for churn, and surfacing upsell opportunities.
What the CSM Actually Does
It doesn't just answer questions. It takes action, on a schedule, without being asked.
New signup detected
A new customer appears in your Google Sheet. The CSM sends a personalized welcome email, tracks their setup progress, and if they stall, sends a nudge 48 hours later. You get a WhatsApp alert: “New customer onboarded: Acme Corp.”
Monday 9 AM — Health check
The CSM scans all customer accounts, detects that Acme Corp hasn't logged in for 2 weeks, drafts a personalized re-engagement email, and alerts you: “Acme Corp flagged at-risk. Re-engagement email sent.”
Weekly — Expansion scan
Analyzes usage patterns and tier data across your customer base. Identifies 3 customers ready for plan upgrades and drafts personalized upsell emails with estimated MRR impact for each.
Real-time — Everything logged
Every action the CSM takes is logged in a real-time activity feed. See which emails were sent, which customers were flagged, which playbooks ran, and what the health scores look like — all in one dashboard.
Platform
Enterprise-grade infrastructure powering your CSM.
Multi-Channel
Get alerts and interact via email, WhatsApp, Telegram, or the browser dashboard.
Isolated & Encrypted
Your CSM runs in its own Docker container with TLS encryption and token auth.
Credit-Based AI
No API key needed. The CSM uses credits for AI actions. Start with $5 free and top up anytime.
Google Drive & Sheets
Import customers from Sheets and access Drive files. Your CSM reads the data it needs automatically.
Real Impact
10+
Hours saved per week
100%
Customers onboarded automatically
24/7
Churn monitoring
2 min
To deploy your CSM
Get Your AI Customer Success Manager
Free for the first month. No credit card to sign up. No API key required — just credits.