Customer success that runs while you sleep.
Stop manually chasing renewals and onboarding new sign-ups. Deploy a virtual CSM in minutes to handle the heavy lifting, so you can focus on building your product.
Three Agents, One CSM
Your AI Customer Success Manager runs three specialized agents that work together around the clock.
Onboarding Agent
Welcomes new customers with personalized sequences, guides them through setup, and ensures they reach first value quickly.
Retention Agent
Monitors account health, detects churn risk from usage patterns, and sends re-engagement outreach before customers slip away.
Upsell Agent
Identifies expansion opportunities based on usage data and customer profile, then surfaces personalized upsell recommendations.
How It Works
Import Your Customers
Connect a Google Sheet with your customer list. The CSM syncs new and updated customers automatically and starts building health profiles.
Runs on Credits
No API key needed. Each account comes with $5 in free credits. The CSM uses credits for AI actions — you just top up when needed.
Automated Playbooks
Create playbooks for onboarding, retention, and upsell. The CSM executes them on schedule — sending emails, updating health scores, and alerting you.
Multi-Channel Alerts
Get notified via WhatsApp, email, or the browser dashboard when the CSM detects churn risk, completes onboarding, or finds an upsell opportunity.
What Your CSM Does
Not a chatbot. A proactive agent that takes action on a schedule, without being asked.
Customer Onboarding
Sends personalized welcome sequences, tracks setup progress, and nudges customers who stall — so every new signup reaches first value.
Churn Prevention
Monitors usage patterns and account health. When a customer shows signs of disengagement, the CSM sends a personalized re-engagement email automatically.
Upsell Discovery
Identifies customers ready for expansion based on usage data, tier, and engagement. Surfaces opportunities with recommended actions and estimated MRR impact.
Health Scoring
Every customer gets a real-time health score based on login frequency, feature adoption, and engagement recency. At-risk accounts are flagged automatically.
Email Outreach
Sends personalized emails at every stage — welcome, check-in, re-engagement, and upsell. Each email is crafted by AI using the customer's actual data.
Scheduled Playbooks
Create and schedule playbooks that run automatically. The CSM executes onboarding checks, retention scans, and upsell analysis on the cadence you define.
From the Blog
Guides and insights on AI-powered customer success.
Simple, Credit-Based Pricing
No API key required. No hidden fees. Cancel anytime. Each account comes with $5 in free credits.
Then $20/month + credits for AI usage
- $5 in free credits to start
- No API key required — just sign up and go
- Dedicated, isolated cloud instance
- WhatsApp, email, and browser alerts
- Cancel anytime